'42 Rules™ of Employee Engagement
(2nd Edition) :
A straightforward and fun look at what it takes to build a culture of engagement in business'
Paperback: 978-1-60773-103-0 (1-60773-103-7)
eBook: 978-0-9799428-9-1 (0-9799428-9-6)
'42 Rules of Employee Engagement 2nd Edition)'
42 Rules of Employee Engagement (2nd Edition) takes a practical, straightforward and fun look at what it takes to build community, commitment and a culture of engagement in the business world today. The book highlights common behaviors that lead to “disengagement” in teams and offers useful, non-nonsense ideas for doing things differently. Susan Stamm will inspire and challenge you to create a unique workspace with your team that attracts and inspires high performance, commitment and authentic work relationships. This book is loaded with practical advice and actions you can take away to begin building an engaged team.
Selected Table of Contents
Rule 14: You're Still the Boss
Rule 23: You Don’t Have to be the Smartest Person in the Room
Rule 41: Ask, Don’t Tell
“Susan Stamm is a talented and engaging writer who offers personal experiences and business examples told in engaging stories and transforms them into 42 insightful action rules to encourage robust employee engagement actions.”
David Zinger, Founder: The Employee ngagement Network
“42 Rules of Employee Engagement is a must have for anyone
who is serious about employee engagement. Each “rule” is brought to life with real life illustrations and summarized with
practical tips for implementation. I really enjoyed Susan’s writing
style—reminding me of many situations I have been in where it
would have helped if I had this book. I also like the fact that you
can pick it up and learn something of value in a few minutes by
reading just one rule. This is one book you should keep on your
Keith Ayers, Author: Engagement Is Not Enough: You Need
Passionate Employees to Achieve Your Dream
“The 42 Rules of Employee Engagement delivers a straightforward
explanation of the core principles that lie behind successful
engagement programs. Easy to read and containing a large
number of accessible anecdotes, Stamm’s book provides the
reader with a coherent introduction to the world of workplace
David Croston, Author: Employee Engagement: The People
First Approach to Building a Business
“As a masterful storyteller, Susan gives the reader what they
need to apply the information immediately. This book is packed
with 42 practical and powerful applications of engagement
principles. When people are engaged in what they do, they will
provide products and services to your customers in a way that
keeps them coming back. Great job, Susan.”
Stephanie Y. Oden, Author: Ready, Set, Engage®
“42 Rules of Employee Engagement provides practical ways to
change behavior related to the ongoing challenge of employee
engagement. Regardless of your level of management, you’ll
walk away with specifi c actions to take each time you put this
Clint Swindall, Author: Engaged Leadership: Building a
Culture to Overcome Employee Disengagement
|About the Author
|Susan Stamm claims she has been a student of human behavior ever since her high school psychology course. Fascinated with how people transfer learning into consistent performance on the job occupies much of her thinking, reading and drives her passion for the work that she does at The TEAM Approach® (www.teamapproach.com).
Press Kit / Affiliates
For book art, author pictures, or affiliate links, visit the Affiliate Resource page.
42 Rules of
A Straightforward Look at What It Takes to Build a Culture of Engagement
by Susan Stamm
42Rules of Employee Engagement (2nd Edition) was born out of need for dcorporations, leaders and managers to engage with employees. Depending on whose research you read, as much as three quarters of the global workforce were not engaged! How long could organizations continue down this path and thrive or survive?
As overwhelming as these data seem, Susan Stamm began to recognize the solutions are simple and within our reach. Engagement begins and ends with leaders and their day to day actions. It's the little things that make the big difference: how much information the leaders shares, how they approach important conversations, how much control they need, and how well they listen. An organization can be a best place to work, yet have a team no one wants to work on. The reverse is also true and it is almost always related to the leader.
A challenge is that leaders often have blind spots, especially leaders that are struggling with their teams. This book include stories that leaders can relate to and that might open the door for them to consider how their actions appear to others.
The best way to use this book is as a conversation starter. Take it to lunch with colleagues and discuss a single rule and the implications for your teams. These rules are actionable; when there is a challenge, there is always a specific action or direction recommended for dealing with it. In addition to the actions offered at the end of each rule, Appendix C provides links to more than two full years of free employee engagement activities and tools.
If you want better engagement at your company, you should pick up '42Rules of Employee Engagement (2nd Edition)' today.
Want a branded edition of 42 Rules of Employee Engagement (2nd Edition) for your company?
Excerpt from the book:
Rule 2: Get “Under New Management”
Today I passed a business with a sign prominently displaying the message: “under new management.” Whenever I pass a business with such a sign, I begin to wonder about its intended outcome. It seems to be reaching out to all who pass by to say, “we’ve changed…come in and try us again, see how we have improved, we are really worth another look…”
What a great idea for team leaders too: “under new management.” As managers, supervisors and team leaders, we can provide new management techniques and approaches to those we serve by making changes in our management style. You may be one who boldly tries new approaches with your team regularly, or perhaps you are like many team leaders who are a bit more cautious about changing their style and approach. Change is uncomfortable for anyone, but under the watchful eye of our team members we can let our imaginations get the best of us… “What will they think of me? Will it come off as planned? What if it doesn’t work?”
I once worked with a healthcare team that was in crises. As the group went around the table and shared concerns, it was obvious that the nurses did not perceive the physician as a caring person. One specific thing they challenged him with was that he never smiled at them or acted friendly. This physician operated from the “C dimension of behavior” (see Rule 18) and was quite reserved and task oriented in his approach. He seemed surprised by this feedback, however, and sincerely apologized to his team on the spot. Then he did an amazing thing: he made an immediate effort in the meeting to increase his affirming responses. As his team spoke, he smiled and appreciated their comments. To be honest, his smiles seemed forced and difficult for him, but his team rallied around him because he asked for their support and invited them to give him feedback any time in the future he was slipping up.
MORE ADVANCE PRAISE
“Most organizations could benefit from a more engaged workforce.
Susan explains how that can be achieved. She artfully mixes
in examples from work and home to augment and reinforce
the concepts and provides practical action steps to assist with
implementing them. Follow the rules and reap the rewards.”
Nick McCormick, Author: Lead Well and Prosper: 15
Successful Strategies for Becoming a Good Manager
“Get 42 Rules of Employee Engagement, read it, and soak up
the wisdom of this wonderful woman Susan Stamm. Invest time
to reflect on what she says or, better yet, start a book group to
go through it together. You’ll be a better a leader and person for
Michael Lee Stallard, Primary Author: Fired Up or Burned
Out: How to Reignite Your Team’s Passion, Creativity and
“It’s sharp, it’s to the point and in these tough times it makes one
rapid, reasoned read.”
Mark Johnson, Author: The Rules of Engagement:
Life–Work Balance and Employee Commitment
“42 Rules of Employee Engagement is a refreshing new look
at how to create a work place in which everyone feels fully engaged
and part of the team. Susan shares stories, experiences,
insights, tips and tools and each chapter is filled with loads of
practical advice that the reader can immediately relate to and
apply. 42 Rules for Employee Engagement is an essential book
for anyone trying to understand what employee engagement
is really all about and how to make it happen in their own
Peter R. Garber, Author: 50 Activities for Employee
“Susan provides an excellent no-nonsense set of guidelines
that managers at any level will appreciate. Most will say that
they know this is important, but will agree that they often just
forget to take these actions. Susan provides great reminders.
She uses vivid examples from her own experience that make
her points come alive. This is one book that you can open to any
page, and tips and suggestions will just jump out!”
Beverly Kaye & Sharon Jordan-Evans: Co-authors of
Love ‘Em or Lose ‘Em: Getting Good People to Stay
“Susan Stamm is right on the money when she says that “engagement begins and ends with leadership.” Each one of
her 42 Rules of Employee Engagement offers practical, actionable
steps that you, as a leader, can implement right away to
encourage the full and enthusiastic participation of everyone on
your team. And in times like these, no organization can afford
Richard Hadden, Co-author, Contented
Cows Moove Faster
“42 Rules of Employee Engagement cuts through the clutter
to offer quick, practical actions you can apply to boost performance.
It’s easy to get lost in the concept of employee engagement,
but Stamm delivers the clarity and simplicity needed to
find your way to an fully engaged team. Read it and reap the
Lee J. Colan, Ph.D., Author, Engaging the Hearts
and Minds of All Your Employees
“This book is engaging and inspiring. Full of rich stories and
vignettes, it emphasizes the increasing need for leaders
to help better engage their people in their work, and its outcomes.
Susan’s experience and competence in the field shines
Rob Fox, Author and Founder: Engaging Ideas
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