the Ladder of Business Intelligence
Paperback: 5.5x8.5 (192 pages)
Book: Climbing the Ladder of Business Intelligence
The goal of "Climbing the Ladder of Business Intelligence"
is to introduce an intelligence framework that builds a foundation for success.
The Ladder is really a Ladder of Business Intelligence (LOBI) that aims to create
intelligent organizations in which technology systems are designed to support
decision making is rare in the business world
2005, an estimated $150 billion was spent on IT systems that were either canceled
or suffered cost overruns
- There is a great
waste of human and artificial intelligence in the majority of companies
this means that most businesses are not operating anywhere near their capacity
are successful companies that do operate intelligently that make good decisions,
dont waste resources and make smart use of IT.
goal in this book is to introduce a framework that builds a foundation for success.
We will demonstrate how to use this framework to enable skillful use of technology
and better use of human intelligence. Each step up the Ladder creates a more intelligent
organization, one that is able to operate smarter and faster.
Our primary audience consists of
managers at all levels. What managers want to know is whether the Ladder is going
to help them achieve their objectives better, faster and cheaper. This book demonstrates
exactly how the Ladder can enable these goals. After finishing the book, readers
should be able to ask the right questions regarding the implementation of Information
Technology in their business. They should also understand the level of intelligence
that their business needs to attain to be successful.
- Chapter 1: Introduction
2: Best Companies, Best Practices
- Chapter 3: Visions
- Chapter 4: Down from the Mountain
- Chapter 6: Implementing Technology
7: A New Way of Doing Business
- Chapter 8: The Corporation
in the 21st Century
- Chapter 9: Innovation and Excellence
- Appendix A: Natural Bounty Organization
- Appendix B: Toms Takeaways : What
Chapters 1 and
2 answer the questions: What and why? What is this Ladder? Why should
I be interested? What can it do for me? In Chapter 2, well take a look at
two successful, highly intelligent businesses and discuss how the Ladder can help
your business operate in the same league.
3, 4, 5 and 6 answer: How? How do you go about changing the way a company
functions? How do you optimize the key resources of a business: its People, Processes
- Chapter 7 answers the question:
What are the results? What have we attained? What are the differences between
organizations at Levels 1 and 2 and those at Levels 3 and up?
8 answers: Is all this absolutely necessary? In the 21st century, yes!
The demanding economic environment, rigorous competition and regulatory requirements
mean that a business must employ all its resources to their fullest extent.
9 answers: What about the future? Will this Ladder framework continue
to help us to grow and innovate?
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Climbing the Ladder of
Happy About Creating Excellence through Enabled Intuition
by James E. Cates, Sam Gill, and Natalie
buy this book?
- Good decision-making is rare
in the business world and most businesses are not operating anywhere near their
capacity. The purpose of "Climbing the Ladder of Business Intelligence"
is to introduce and guide the reader through a framework that enables a business
to organize itself intelligently. An intelligent business functions at a high
level of maturity and performance through the effective and efficient use of Information
and the alignment of People, Process and Technology.
of this book:
corporation I have worked for, I have sought to strike an alignment between the
business units and the IT organization. The Ladder allows people working in business
processes to utilize technology to answer the key questions that they have to
ask (people-process-technology). The Ladder framework pushes employees to focus
on asking the right questions, getting the right information and making the right
decisions (question-information-decision). These two powerful ideas, people-process-technology
and question-information-decision, are framed in a step-by-step approach - the
Circle of Success that allows any company to increase the payback out of their
IT investments. The Ladder and the Circle of Success give every company the tools
to attain excellence. The power of the Ladder as a framework lies in its simplicity.
Striving for excellence will come naturally."
Maynard Webb, CEO,
"Many executive teams can
draw a clear picture of their own organizations corporate culture, roles,
and responsibilities. However, few have a sense of what it takes to communicate
in a way that will allow them to effectively use their Information technology
departments. This book provides a specific path and tools to integrate and use
information technology in pursuing corporate goals both strategically and tactically.
I strongly recommend it to those who work in business organizations and to those
who simply enjoy reading a well written book."
Dean Lane, Principal,
Office of the CIO
"Cates, Gill and Zeituny
have developed an easy conceptual tool "The Ladder" that captures the
essence of modern business teachings. The authors have been able to invisibly
integrate a vast amount of theoretical business concepts into an easy to learn
framework for organizational success. The integrated case example throughout the
book captures the interest of the reader as does a good novel. I would find this
book a valuable addition to numerous business school courses such as Leadership,
Organizational Design and Change, Decision Making, and Strategy. The book provides
a clear process to improve the "intelligence quotient" of any organization
and if followed, allow the organization to achieve a state of continuous organizational
learning and improvement in a business environment of rapid change. This is a
book that belongs on the active desk of a manager, not the bookshelf."
A. Dopp, Director, Graduate Business Programs, Professor of Management, College
of Business, San Francisco State University
|About the Authors|
James E. Cates CEO and Founder, LOBI Group, LLC believes that leadership has basically three dimensions: attitude, aptitude and efficacy. He has developed a framework for applying this approach to any business task. He recently founded a Business Intelligence (BI) consulting services firm where he is developing management training modules using his techniques. He was most recently the CIO of Altera, the world's pioneer of system-on-a-programmable-chip (SOPC) solutions with annual revenues in FY 2007 of $1.26 billion.
Jim draws on more that 30 years of executive leadership in software development, IT deployment and corporate management in leading companies including Altera, Brocade, Information Technology Solutions( now Keane Corp), Synopsys, Silicon Graphics and IBM. He has served on an Ohio State University Engineering Advisory Board for over 20 years. He also holds an MS in Computer and Information Science from the Ohio State University Engineering College. He is a recipient of Ohio State’s Distinguished Alumnus Award from the college of Engineering. In addition, he is the co-author of two books: CIO Wisdom and Climbing the Ladder of Business Intelligence (LOBI).
Gill is a professor in the Information Systems department at SFSU. Dr.
Gills career spans five decades of computing from the infant days of MAMRAM,
the Israeli Ministry of Defense Computing Center, through his latest professional
engagements as a consultant to fortune 1000 companies and state and federal agencies.
During this span, Dr. Gill has been involved in several IT start-ups as well as
managed several computing centers. Dr. Gills latest venture was DataWiz
Centers, one of the first Microsoft Solution Provider partners and the first Microsoft
certified training partner.
Dr. Gill publishes (articles,
books, and courseware) and teaches in many areas of information systems focusing
on strategy, management, and technology. Recently, he is currently collaborating
with Dean Lane on a book: CIO Perspectives. Dr. Gills current research interests
include the strategic, tactical, and operational management of Information Systems
(IS), Business Intelligence, Software Testing and Quality Assurance (SQA), Information
Technology (IT) Budgeting, Offshore and Outsourcing of IT, Development methodologies
and frameworks, and development architectures, platforms and languages including:
.NET, PHP/MySQL, Ruby on Rails, Visual Basic, C#, AJAX, and Java. Dr. Gill holds
a Ph.D. from the University of California, Berkeley.
Zeituny has over seventeen years of experience working with international,
world-class corporations, specializing in business strategy, process management
and systems technology design and implementation. Ms. Zeituny has held highly
visible leadership positions with companies such as 3com, Palm, Brocade, and Comverse.
She has designed & implemented corporate and IT process architecture, business
effectiveness and efficiency models and aligned cross functional business operations.
2002 Ms. Zeituny founded and became the principal of NZconsulting, a Management
Consulting firm which has served clients such as Palm, Seagate, Brocade, Network
Appliance, Altera Yahoo, Safeway, and others. She is currently launching a new
business using her past experience; she has architected a new integral system
that enables a new business paradigm, language and practices to emerge. Conscious
Business Center provides a framework for financial success through planned application
of social consciousness, environmental sustainability, personal/technological
creativity and spiritual/human self-realization.
Ladder of Business Intelligence
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